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• ★ ☆ ☆ ☆ ☆

  Tommie, don't know her last name, was rude, non-responsive & caused a delay in having my mom transferred from AZ to CA to be laid in her final resting place with my dad. After 3 phone calls from our mortician in AZ with no response from Tommie, I called several times and she not once returned either of our calls. I finally asked for someone else to help me. Thank goodness for Aod Chavez. He worked with us and we were able to have my mom successfully returned to CA.
  Tommie should be fired. I've never run into anyone like her in business and especially at such a sensitive time. If I had know better I would have called a different mortuary in Victorville.
  Mom is now in her final resting place but no thanks to Tommie.

  Added November 19, 2016 by Cheryl Francis
• ★ ☆ ☆ ☆ ☆

  My father's funeral was done at the site in Victorville and that was not too bad however ordering the grave marker has taken forever. The company cashed the check almost a month ago and we have yet to receive a mock up of the marker. I understand it may not be the mortuary however the company the mortuary uses reflects on them. The representative should not say a date if they cannot provide the goods. Very disappointed since my mother feels like my father is not resting until his marker is done. Then they state it will be two months before the actual marker is placed on the grave...WTF!!! Aod was about the best person to deal with unfortunately I am not dealing with him. If you can please use another company.

  Added September 12, 2016 by Eberardo Loza